Same Day Service
00Hrs
00Min
00Sec
Tap for details

Same Day Boiler Service

Book your appointment before 10:00am for a same day service.

Share By Email   Share By SMS

Exclusive Trades

Boiler Service in Eastbourne

A simple and direct guide for homeowners on what a offer for a boiler service should really include — and why the cheapest quote is rarely the best one.

Freddy from Exclusive Trades using an iPad

Material Costs:

If you've seen an advert or a flyer offering for a Full Strip-Down Boiler Service and it's priced about £80.00 - £100.00, you may want to consider that as a red flag rather than a bargain.   Why?  . . .  Because more often than not, the cost of the parts needed to carry out a 'Full Strip-Down Boiler Service' will exceed this price, as I will demonstrate below.


The slightly longer answer:

There are essentially two types of Boiler Service.

Interim Service: Think of this as a minor service.   It contains everything needed to validate the boiler warranty, but not much else.

Full Strip-Down Service: This is a major service where the boiler is dismantled into its individual components for a thorough clean, and then depending on the manufacturers specifications, re-assembled with new seals.


For Example:

The Worcester 8000 is a popular boiler, so I will use this boiler for this example.

Below is a screenshot from the manufacturer's service guide for this boiler and as you can see, it says . . .

▶ Replace gaskets and seals when disturbing gas related components (e.g. burner, electrode assembly, etc.), after cleaning the heat exchanger.

▶ Do not attempt the cleaning procedure unless new gaskets and seals are available.


Screenshot of Worcester 8000 service note.

In the video/screen recording below you can see that at the time of recording this video, the cost of a 'Service Kit for a Worcester 8000', was £104.40, meaning if a company is offering to carry out a 'Full Strip-Down Service' for less than £100.00, the parts alone already cost more than the entire job price - That's before labour and the rest of the materials used are factored in.




Personally I don't know any plumbers that go to work every day with the intent to make a financial loss, do you?



Additional Costs. . .

Contaminated Water:

Contaminated Water (The 'Black Sludge' that builds up in radiators and pipes) is a leading cause of boiler breakdowns, but also a very common reason for a boiler manufacturer to void your boiler warranty.

Think of the water in your heating system in the same way as the the oil in your car engine. — Over time the condition of the oil in the engine will deteriorate and when that happens, if it's not replaced, its going to place additional wear and tear on the engine. (This is why your car has an oil change as part of the service).   If you choose not to have your car serviced, if the oil isn't changed and you continue to use it, you know it's only a matter of time until the engine seizes and you get a very expensive repair bill from the garage for a new engine. — Your heating system and boiler work in the same way. If you continue to operate it with contaminated water, you can expect a significant repair bill, and if it's left for too long, you could need a new boiler and heating system!

Testing the quality of the water can be done with something called a turbidity tube, which is a tube with a symbol in the bottom. (This is a very primitive method of testing the water and there are far better ways to do this)   To use a turbidity tube, you fill the tube with water from the heating system and if you can see the symbol in the bottom clearly, its okay.   If the water is slightly cloudy and you can't see the symbol clearly, or worse, you can't see it at all, you need to clean the system.

I personally use a more advanced test that tests the water for the levels of contamination and also the levels of inhibitor in the system. Upon completion a .pdf report of this test will be sent to you by email, however this test does come at an additional cost.


Inhibitor:

Inhibitor is a chemical additive that helps minimise the amount of corrosion in the heating system and prolongs the life of your boiler. The test mentioned above will tell us if we need to add more inhibitor to the system, or if the levels are sufficient.   If you need more inhibitor, again, this is an additional cost.


Filter Cleaning:

Boiler manufacturers now state that your heating system should have a magnetic filter to collect the corrosion that develops in the system before it enters your boiler.   In general, the seals on these filters are very good, but there are a couple of brands that are known for leaking and could require a replacement seal kit which, yet again could be an additional cost.


Faulty Components:

If, during the course of the boiler service a part inside the boiler is found to be faulty or leaking, the cost of the boiler service does not include any repairs.   (A 'Boiler Service' and a 'Boiler Repair' are two very different services.   Any 'Boiler Repairs' would be an additional cost, but such work would not proceed without your prior approval.)


Low Price = Red Flag!

Everyone likes to save money, especially in today's economic climate.   But there comes a point where a low price should prompt some important questions rather than an immediate booking.

If a company advertises a 'Full Strip-Down Boiler Service' for less than the cost of the genuine replacement parts required to carry out that service, it's not un-reasonable to also ask:


How is that possible?

Is the full service really being carried out as advertised?

Are cheaper aftermarket parts being used instead of genuine manufacturer parts?

(Many Boiler Manufacturers will void a Boiler Warranty if it is found that Non-Genuine/Aftermarket parts have been used.)


Are some parts simply not being replaced?

and finally, if you think their offer is deliberately mis-leading to get your work. . .


Can you now trust this company with your gas appliance?

What's important to you?

At Exclusive Trades we will only install Genuine Manufacturer Seals.   Whilst this does make our Boiler Servicing more expensive than some other companies, our prices are simply what it costs us to do the work correctly with the genuine parts!   Our higher prices do mean we lose out on work where someone only wants the cheapest option, but that's a trade-off we are willing to make.

(Personally, i'd rather not risk being responsible for the potential hospitalisation or the possible permanent brain damage caused to you and/or your loved ones as a result of exposure to Carbon Monoxide because a cheaper, aftermarket seal failed. . . and I certainly don't want the deaths of you and your loved ones on my conscience either. . . Remember: Carbon Monoxide has no smell, it cannot be seen and it can be fatal!)

At Exclusive Trades, a boiler service is £187 plus any materials required, the cost of which will vary depending on the specific make and model of boiler that you have and if you have a 'Interim' or a 'Full Strip-Down Service'? — You can contact us using the button below and we'll confirm the current price for your boiler with you before any work goes ahead.

We always recommend your first boiler service with us is an 'Interim Service' because a 'Full Strip-Down Service' is not required every year on a modern boiler.   Only when the readings from specific tests exceed the manufacturers specifications will a 'Full Strip-Down Boiler Service' be required. — Some boilers operate for a number of years between these major services without a problem!

We work across Eastbourne, covering Langney, Hampden Park, Willingdon Trees, Willingdon, Ratton and Meads.   If your property is in those areas, we might be able to help? — But our availability to help you specifically, will depend on your willingness to allow Freddy to be in your home while the work takes place?

Freddy is a deaf boxer dog who comes to work with me every day because it would be cruel to leave him home alone all day.   You can find out more about Freddy in the video below.




Book Your Appointment Today

🔥 AUGUST EXCLUSIVE OFFER

FREE £97 Central Heating Assessment

(With every boiler service booked in August and completed before 14th September)

A boiler service checks your boiler, a Central Heating Assessment checks the rest of your heating system to identify faults before they become expensive, urgent winter breakdowns.

  • Corroded radiators.
  • Faulty or leaking radiator valves.
  • Poor circulation.
  • Cold radiators & heating faults.
Offer Ends In
00 Days
00 Hours
00 Minutes
00 Seconds
Book My Boiler Service

Central Heating Assessment in Eastbourne

(We'll identify any faults we find, explain their priority, and leave you to decide if or when you'd like anything repaired. There is absolutely no obligation.)